Establishing a comfortable home isn’t just about choosing the latest system or buying a unit that comes with awesome, state-of-the-art features. Though not all homeowners think of it, choosing the right Plymouth HVAC company is a critical part of your overall experience. You need to make sure that the people installing or looking after your HVAC systems possess the necessary credentials, knowledge, and tools to deliver what they promise.

Marsh Heating and Air Conditioning has been in the home comfort industry for over 40 years. With teams of HVAC experts with NATE certification and many years of real-life experience working with furnaces, air conditioners, heat pumps, and indoor air quality systems, we are confident that we can provide you with top-notch HVAC products and services.

With that in mind, here are some of the most important things you need to consider as you look for the HVAC company that meets your needs.

Licensing

HVAC systems, especially high-efficiency units, cost a considerable amount of money. The last thing you’d want is to have a fly-by-night team experiment on your system while you’re left crossing your fingers.

Therefore, one of the critical parts of choosing your HVAC company has to do with its licensing. Have they passed the state’s requirements, including building codes, fuel codes, service and installation methods, electrical wiring and circuits, and safety? Do they have a continuous education program for their technicians?

You should look them up and ask about their experience. While tenure does not guarantee that they will do a satisfactory job, having a long list of happy customers and the company’s stability tell you that they are likely doing something right.

A good HVAC company hires technicians that possess the NATE (North American Technician Excellence) certification. This document helps guarantee the technician’s education and experience are current and relevant.

Customer Service

What sets apart a great HVAC company from the average ones? Great customer service. Customers often call when they have issues with their HVAC systems and they expect someone who can relate to them not only in technical but also personal ways.

The right company has teams of experts who know how to deal with all possible scenarios in a friendly, professional manner. Consider not only the quality of work but also the way they treat their customers. The good ones do not hesitate to go above and beyond to help you determine what your home needs to have it heated as efficiently as possible.

In terms of complaints, the Better Business Bureau (BBB) has a website, which can help find how an HVAC company responds to grievances.

Safety Processes

Dealing with furnaces and air conditioners includes fire and safety hazards. For example, AC installation may include open flames inside your home for brazing, high-voltage electricity, refrigerant, condensate lines for draining water away, glues, primers, and sheet metal. Do they have best practices and safety procedures to avoid starting a fire or an accident? The HVAC industry has standards for safety, and your HVAC company should comply with all of them to ensure your home and family’s safety.

Value for Money

When it comes to HVAC maintenance, going with the lowest bidder doesn’t always mean you have made the right choice. Most comfort systems, especially high-efficiency units, are very complex. The reliability of the system depends not only on the features and specifications of the unit but also on the individual skills and abilities of the installer. Heating and air conditioning professionals need to have a wide variety of skills: electrical, plumbing, carpentry, and refrigeration work. This is why you need to look for an HVAC contractor with the experience and necessary skills to ensure you get the most return on your investment. Their expertise, as well as their multi-tasking abilities, gives you the best value for your money.

Need Help? Ask Marsh Heating and Air Conditioning

More than just earning money, we aim to provide you with the best Maple Grove heating and air conditioning products and services. We are a duly licensed, bonded, and insured HVAC contractor with teams of NATE-certified technicians that guarantee safe, proper, and up-to-code installations, maintenance, and repairs. As a testament to our dedication to excellence, we have been regarded as a Lennox Premier Dealer, offering the full range of their world-class products.